Last updated: September 2026

At Saddle & Sage Boutique, we respect your privacy and are committed to protecting your personal information.

INFORMATION WE COLLECT

When you place an order, contact us, create an account or sign up to receive marketing communications, we may collect information such as your name, email address, telephone number, billing and delivery address, order information and other information you choose to provide.

HOW WE USE YOUR INFORMATION

We use your personal information to process and fulfil orders, arrange delivery, communicate with you about your purchases, provide customer service, manage returns and refunds, maintain necessary business records and, where you have chosen to receive them, send marketing communications.

OUR LAWFUL BASIS

Depending on how we use your information, we may process it because it is necessary to fulfil our contract with you, to comply with our legal obligations, because you have given consent, or because we have a legitimate business interest where appropriate.

WHO WE SHARE INFORMATION WITH

We may share information with trusted third parties where necessary to operate our online store and fulfil your order, including our website/e-commerce provider, payment providers and delivery providers. We do not sell your personal information.

HOW LONG WE KEEP YOUR INFORMATION

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including where we need to retain information to meet legal, accounting or reporting requirements.

YOUR RIGHTS

Under UK data protection law, you may have rights relating to your personal information, including rights to access, correct or erase information, restrict or object to certain processing, and request data portability where applicable. Where we rely on consent, you may withdraw that consent.

MARKETING

If you have chosen to receive marketing emails from us, you can unsubscribe at any time using the unsubscribe option within our emails or by contacting us.

COOKIES

Our website may use cookies and similar technologies to operate the website and provide certain functionality. Where consent is required for non-essential cookies, we will ask for it.

CONTACT US

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Saddle & Sage Boutique
sales@saddlesageboutique.co.uk

You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you are unhappy with how your personal information has been handled.